Catchings Creative Enterprises LLC ("Catchings Creative," "Company," "we," "our," or "us") respects your privacy and is committed to protecting your information.
1. Information We Collect
We may collect:
Name
Email address
Phone number
Business information
Billing information
Communication records
Form submissions
We only collect information voluntarily submitted or reasonably necessary to provide services.
2. How We Use Information
We may use collected information to:
Respond to inquiries
Provide services
Process payments
Send communications
Improve our services
Maintain business records
Comply with legal obligations
3. SMS Opt-In & Consent
By submitting your phone number through our website forms, scheduling tools, lead forms, or other communication channels, you expressly consent to receive SMS/text communications from Catchings Creative regarding:
Appointment scheduling
Service updates
Business communications
Follow-ups
Promotional and marketing communications
Message frequency may vary.
Message and data rates may apply.
You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us at [email protected].
4. SMS & Mobile Information Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing to subcontractors in support services, such as customer service, is permitted.
All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Cookie & Tracking Technologies
Our website may use cookies, tracking pixels, analytics tools, or similar technologies to improve website performance, user experience, marketing efforts, and service functionality.
These technologies may collect technical information such as browser type, device information, pages visited, and interaction behavior.
You may disable cookies through your browser settings, though some website functionality may be affected.
6. Information Sharing
We do not sell personal information.
We may share information with trusted service providers solely as necessary to operate our business, process payments, deliver services, or comply with legal requirements.
5. Data Security
We implement commercially reasonable safeguards to protect submitted information.
However, no system can guarantee absolute security, and you acknowledge that transmission of information over the internet carries inherent risks.
6. Data Retention
We retain information only as long as reasonably necessary for business, legal, tax, operational, or compliance purposes.
7. Third-Party Services
We may use or integrate third-party services including, but not limited to:
Stripe
GoHighLevel
CRM platforms
Advertising platforms
Website hosting providers
Communication providers
We are not responsible for the practices, policies, outages, or performance of third-party services.
9. User Rights & Choices
You may:
Opt out of marketing emails using unsubscribe links
Opt out of SMS communications by replying STOP
Request updates or corrections to your submitted information
By using our website, submitting forms, or engaging with our services, you consent to the collection and use of information as described in this Privacy Policy.
11. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time.
Updated versions will be posted on this page with a revised effective date.
12. Contact Information
For questions regarding this Privacy Policy, please contact:
